Job Description
Location: Johannesburg or Cape Town
Reports to: Reservations Manager
Company: Wilderness
Are you passionate about luxury travel, conservation, and creating unforgettable journeys? Join Wilderness as a Senior Travel Designer and help craft extraordinary experiences across Southern and East Africa! About the Role
As a Senior Travel Designer, you’ll deliver exceptional, personalised travel experiences for our guests and agents. You’ll combine deep product knowledge with high-touch service, fast response times, and a consultative approach. Your mission is to build strong relationships, curate bespoke itineraries, and drive sales while maintaining healthy margins.
Key Responsibilities Service Excellence: Deliver prompt, professional, and solution-oriented service to agents and guests. Communicate proactively and with clarity. Itinerary Design & Upselling: Curate bespoke journeys reflecting guest preferences and Wilderness standards. Identify upselling opport...