Job Description
Our Group Operations Division is looking for Senior Travel Operations Specialists for the Customer Support Team, which is known as One Team!
(These roles are planned to be based in Gardens, Cape Town (South Africa))
About the Role
The Senior Travel Operations Specialist is responsible for delivering exceptional end-to-end travel support and operational excellence across multiple customer communication channels. The role serves as a subject matter expert in complex ticketing, amendments, schedule changes, refunds, reissues, and airline policies, ensuring seamless custo...