Job Description
Senior Vice President – Operations Analytics (C14)
Function: Analytics & Information Management (AIM) – Operations Analytics
Location: Bangalore, India
People Management: Yes (20+ team members)
Travel: Up to 10%
Role Overview
The Senior Vice President – Operations Analytics is a senior leadership role responsible for driving analytics‑led and AI‑enabled decision support across Global Operations. The role partners closely with Operations and Business leadership to improve cost efficiency, customer experience, operational productivity, and risk management through advanced analytics.
This position requires a leader who can operate at scale—setting analytics strategy, translating complex operational problems into data‑driven solutions, influencing senior stakeholders, and building forward‑compatible analytics talent and capabilities to meet the evolving needs of the organization.