Senior WFM Leader: Forecasting, Analytics & Staffing

A global food service leader is looking for a Workforce Supervisor to manage a team of 15-20 professionals. This role entails overseeing workforce performance, ensuring client expectations are met, and utilizing data analytics to promote efficient operations. Candidates must possess strong project management skills, along with extensive call center experience. Knowledge of WFM tools and a degree in Business or a relevant field are also required. The position is based in Pampanga, Philippines, with competitive compensation and growth opportunities.
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