Job Description
We are looking for a talented Service Administrator for our Distribution business in **New Hudson, MI.**
**In this role, you will make an impact in the following ways** :
+ Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
+ Supports multiple departments by coordinating both in‑shop operations and field service activities.
+ Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
+ Review/create work orders to ensure accuracy for invoicing and warranty.
+ Other administrative task on a need-by-need basis.
**To be successful in this role you will need the following:**
+ Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
+ Prior experience in serv...
**In this role, you will make an impact in the following ways** :
+ Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
+ Supports multiple departments by coordinating both in‑shop operations and field service activities.
+ Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
+ Review/create work orders to ensure accuracy for invoicing and warranty.
+ Other administrative task on a need-by-need basis.
**To be successful in this role you will need the following:**
+ Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
+ Prior experience in serv...