Job Description
Job Purpose
• To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs
Job Requirements
Education/Certification and Continued Education
• Vocational qualification in automotive trade or
• Diploma in Automobile Engineering or graduate
Years of Experience
• 2 -5 years’ experience in automotive trade
Essential Roles and Responsibilities
Functional Roles and Responsibilities
• Receive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly on job card to avoid any ambiguity effecting the quality of repair.
• Explain to the custo...