Job Description
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Passionate about creating exceptional customer experiences? Join our team and make every interaction meaningful at AutoDetailer Studio !
What You’ll Do:
- Respond to customer enquiries and assist with service bookings
- Listen to customer needs, identify pain points, and recommend suitable services
- Guide customers through the service process from drop-off to delivery
- Manage vehicle check-ins and ensure clear service understanding
- Liaise with the Operations Team to track progress and provide timely updates
- Prepare quotations, invoices, and service-related documents
- Follow up after service to ensure satisfaction and gather feedback