Service Advisor

Job Description We are seeking a highly motivated and customer focused service advisor to join our team at Changi Service Centrep, responsible to exceptional customer service, and ensuring timely and efficient repairs for our fleet of vehicles. Core Responsibilities Greet and advise customers on vehicle repairs and maintenance Coordinate with ATO's to ensure timely and efficient repairs Maintain accurate records of customer interactions, repair orders, and inventory Provide excellent customer service and ensure customer satisfaction Collaborate with the workshop team to achieve business objectives Provide guidance and support to customers regarding vehicle maintenance and repair services. Gather feedback and encourage customers to leave a good review. Conduct thorough Pre-Delivery Inspection (PDI) to ensure the quality of the vehicle before handover. Prepare servicing schedule, job card and daily status. Prepare Job Quotation for all O&A jobs requested by customer. Attend to customers'...