Job Description
Dealership:L0349 John Eagle Honda of Dallas
John Eagle Honda of Dallas
Join John Eagle Honda of Dallas as a Service Advisor and grow your career in a fast-paced, customer-focused environment backed by one of the nation’s largest automotive groups. Enjoy competitive pay, strong benefits, and ongoing training while delivering exceptional service experiences and building long-term customer relationships.
What You'll Do
+ Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
+ Follow the Initial Customer Contact (ICC) process.
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by conducting a vehicle walk around.
+ A...
John Eagle Honda of Dallas
Join John Eagle Honda of Dallas as a Service Advisor and grow your career in a fast-paced, customer-focused environment backed by one of the nation’s largest automotive groups. Enjoy competitive pay, strong benefits, and ongoing training while delivering exceptional service experiences and building long-term customer relationships.
What You'll Do
+ Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
+ Follow the Initial Customer Contact (ICC) process.
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by conducting a vehicle walk around.
+ A...