Job Description
Dealership:L0254 Honolulu Volkswagen
Honolulu Volkswagen
Now Hiring - Service Advisor
Pay: $8k-$12k Monthly
What You'll Do
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by conducting a vehicle walk around.
+ Attain agreement from customer for service needs.
+ Offer a multi-point inspection.
+ Write accurate repair orders using ADP system.
+ Follow the Interim Customer Contact (ICC2) process.
+ Provide estimates that are accurate and support upfront pricing guarantee.
+ Obtain approval to review findings of multi-point inspection and associated prices.
+ Obtain approval to proceed with Additional Service Requests.
+ Dispatch ...
Honolulu Volkswagen
Now Hiring - Service Advisor
Pay: $8k-$12k Monthly
What You'll Do
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by conducting a vehicle walk around.
+ Attain agreement from customer for service needs.
+ Offer a multi-point inspection.
+ Write accurate repair orders using ADP system.
+ Follow the Interim Customer Contact (ICC2) process.
+ Provide estimates that are accurate and support upfront pricing guarantee.
+ Obtain approval to review findings of multi-point inspection and associated prices.
+ Obtain approval to proceed with Additional Service Requests.
+ Dispatch ...