Job Description
We are seeking a highly motivated and customer-focused Service Advisor to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring a seamless service experience from start to finish. You will be responsible for understanding customer needs, coordinating service requests, and delivering exceptional support to ensure complete satisfaction with our products and services.
This role is office based
What You'll Do
Greet customers and provide them with a warm and welcoming experience
Listen to customer concerns and assist them in scheduling appointments for services
Communicate with customers about service recommendations, estimated costs, and timelines for completion
Ensure that all necessary repairs are accurately documented and performed in a timely manner
Upsell additional services and products to customers...