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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Volvo Brand Ambassador. Project the positioning of Volvo as premium automotive brand.
- Strive to achieve key business goals and objectives. Throughput, P&A Revenue, CEM.
- Ensure high customer retention by providing a high-level, premium service experience.
- Close monitoring and follow-up of WIPs to meet committed deadlines.
- Ensure that all customer concerns/ complaints are being attended, handled and solved amicably.
- Ensure 100% compliance to all Standard Operating Procedures (SOPs) and meet TUV/ISO requirements.
- Conduct post-follow-up calls to show care and interest in the customer's feedback.
Job Description:
- Achieve Sales and Throughput target through aggressive selling.
- Promote sales of parts or service by professionally recommending or suggesting the extra or preventive service/parts replacement to all customers coming in for repair or scheduled maintenance.
- Projec...