💼 Full-Time Position

Service Agent, Gateway Operations 1

🏢
SES Latin America
📍 Chennai, Tamil Nadu, India
📍
Location
Chennai, India
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description





Service Agent, Gateway Operations 1



PRIMARY RESPONSIBILITIES / KEY RESULT AREAS



  • As member of a global Gateway Operations team, provide a qualitative approach to continuously improving SES’ ambition to ZeroOutage

  • Be the first point of contact (engineering level-2) for any Gateway issues and work with solutions at the cutting edge of technology

  • Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix a...