🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Coordinate and dispatch Fire & Life Safety technicians for service calls, preventative maintenance, inspections, and emergency requests
- Schedule recurring maintenance visits and manage customer service requests
- Serve as a primary point of contact for customers regarding scheduling, service updates, and coordination
- Proactively follow up with customers to ensure service expectations and commitments are met
- Support Fire & Life Safety projects from booking through closeout
- Assist with project setup, scheduling, manpower coordination, subcontractor coordination, and project tracking
- Create and manage service calls, purchase orders, customer updates, and project documentation within ERP/service management systems
- Support material procurement, subcontractor coordination, and vendor communication
- Prepare T&M and Service Contract invoicing and assist with billing-rela...