Job Description
Job Description
The Service Architect is responsible for the design and development of the Servcie Design across the entire product portfolio, facilitating the effective implementation and ongoing operations and maintenance of complex technical solutions. The Service Architect will lead the design activities, collaborating with Product, Supply Chain, I.T., Offer Management and 3rd Party Suppliers, providing expertise across the service architecture to ensure optimal service delivery.
Basic Requirements
Service Design authority across end-to-end solutions, inclusive of 3rd party operational engagement models and SLA reporting
Advise teams and 3rd parties of services standards, methodologies and processes
Drive service design governance across complex solutions
Develop and maintain end-to-end process and policies, operational interfaces, workflow models
Own the engagemen...