Job Description
The Service Associate is expected to lead shift execution with operational confidence, ensuring quality, inventory control, and team support.
Responsibilities:
1. Shift & Store Operations
- Independently manage assigned shifts, ensuring SOP compliance, consistent product quality, and timely handling of unexpected operational issues.
- Execute store opening and closing procedures according to company standards.
- Enforce store tidiness and hygiene in all customer-facing and back-of-house areas to ensure compliance with SOPs and cleanliness standards.
- Safeguard store assets and materials during shift operations and escalate issues when needed.
- Perform other duties as assigned by the store leadership team.
2. Inventory & Resource Management
- Assist in stock estimation and ordering, especially around shift-specific material use and waste reduction.
- Track product losses and d...