Job Description
We're recruiting on behalf of a well-established and growing trades business that is seeking an experienced Service Coordinator to join their high-performing team.
In this key role, you'll be the link between clients, field technicians, and office staff - ensuring jobs are scheduled efficiently, communication is seamless, and nothing gets missed. It's a fast-paced role that requires strong coordination skills, attention to detail, and the ability to stay calm under pressure.
Key Responsibilities:
- Coordinate and schedule daily service jobs for a busy field team
- Manage job dispatch, technician support, and workflow prioritisation
- Liaise with clients to confirm bookings and provide regular updates
- Use SimPRO (or similar job management software) for scheduling, tracking, and reporting
- Help the team meet KPIs and deadlines through effective coordination <...