Job Description
Job Description
We have an immediate opening for a Service Coordinator in our Calgary Branch. Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position.
Responsibilities
Responsibilities:
Schedule service and warranty calls with the customer. Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion. Ensures that amounts billed to customers are correct & follows up with customers to ensure timely payment, including collecting of purchase orders or Credit Card information from the customer. Opens and closes work orders (including material and equipment sourcing) in a timely manner. Distributes required paperwork to our technicians, parts departme...