Job Description
Responsibilities:
- Coordinate and schedule service appointments for HVAC systems in the North region.
- Receive and handle service requests and inquiries from customers.
- Assign service technicians to job sites and ensure timely arrival.
- Monitor and track service jobs to ensure completion within agreed timelines.
- Communicate with customers regarding service status and updates.
- Maintain accurate records of service activities, including work orders and service reports.
- Assist in managing inventory and ordering of service parts and supplies.
- Collaborate with internal teams to resolve service issues and ensure customer satisfaction.
- Provide administrative support to the service team as needed.
Requirements
- Diploma/Degree in Business Administration or related field.
- Prior experience in service coordination or administrative support role, pref...