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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Minimum Requirements
- Previous experience in the service industry is essential , specifically in food services
- Proven experience in a service coordination, scheduling, or administrative role
- Experience handling warranties and service-related documentation
- Strong communication and customer service skills
- Ability to work under pressure and manage multiple tasks simultaneously
- Excellent organisational and problem-solving abilities
- Computer literacy and experience working with service management systems will be advantageous
Key Responsibilities
- Scheduling and coordinating service calls, maintenance, and repair work
- Liaising with customers to confirm appointments and resolving queries
- Allocating and dispatching technicians according to availability and skill set
- Processing and managing warranty claims and related documentation
- Mainta...