Job Description
Job Summary
The Waiter / Waitress is responsible for providing excellent customer service to guests, taking orders accurately, serving food and beverages, and ensuring a pleasant dining experience.
Key Responsibilities- Greet customers politely and guide them to their seats.
- Present menus and explain food or beverage items when needed.
- Take customer orders accurately and submit them to the kitchen.
- Serve food and drinks in a timely and professional manner.
- Check with customers to ensure they are satisfied with their meals.
- Clear tables, clean dining areas, and reset tables for the next customers.
- Handle customer requests, complaints, or feedback politely.
- Assist with cashiering or billing when required.
- Maintain cleanliness and hygiene standards at all times.
- Follow company service procedures, food safety rules, and workplace policies.
- Support team members...