Job Description
Service Delivery – Finance Operations (Staff to Manager Levels)
Levels Covered: Analyst, Sr Analyst, Team Lead, Manager
Job Summary
Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: Morning
The Service Delivery – Finance Operations role is responsible for executing and managing end-to-end finance processes within a shared services environment. The role ensures high-quality service delivery, process efficiency, and strong stakeholder engagement.
Key Responsibilities
- Execute finance processes (RTR, PTP, OTC, CMA, Pricing, etc.)
- Ensure accuracy, timeliness, and compliance of transactions
- Monitor and meet SLAs and KPIs
- Identify process gaps and drive continuous improvements
- Support audits and ensure proper documentation
- Collaborate with global s...