Service Delivery Head - Customer Experience

Grab PH is looking for a Service Delivery Head to design and lead end-to-end service delivery across multiple businesses. Your role will involve overseeing customer experience, ensuring operational efficiency, and managing both in-house and outsourced operations.

The right candidate will have significant experience in BPO Contact Centers and leadership roles, demonstrating a proven track record in managing complex operations.

Grab offers extensive benefits, including medical insurance, flexible work arrangements, and a commitment to inclusivity.