Job Description
Service Delivery Lead
Location: UK (Hybrid) Predominantly site based, with some work from home. Company: Examworks Group. Salary: Competitive + Benefits
About the Role
We’re looking for a highly capable Service Delivery Lead to join the Examworks Group and play a pivotal role in ensuring our IT services are delivered to consistently high standards. Acting as the key bridge between IT and our operational business units, you’ll champion service performance, drive supplier accountability, and elevate the user experience across the organisation.
This is a senior, influential role focused on governance, performance, and stakeholder engagement, not day to day operational management. You’ll work collaboratively with Service Desk, Infrastructure, Applications, Data, and Engineering teams to ensure services run smoothly and continuously improve.
If you thrive on building strong relationships, solving complex service...