💼 Full-Time Position

Service Delivery Lead

🏢
Remsoft
📍 ottawa, on, Canada
📍
Location
ottawa, Canada
📅
Posted
May 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Actively participate in monthly performance reviews and reporting for each client.
  • Deliver technical training for power users and generate regular custom reports.
  • Design and deliver client-specific workshops, presentations, and ad-hoc sessions.
  • Provide client-facing technical training for new users of Remsoft's solutions.
  • Assist with project deliverables, including process mapping, data analysis, and workshop facilitation.
  • Document and communicate client-specific system configuration requirements.
  • Contribute to product development by providing business requirements from client interactions.

Qualifications

  • Language: English (French proficiency is a plus).
  • Software: Extensive experience using Excel, SQL, Power BI, and ERP systems (SAP, Oracle, Maximo, etc.).
  • Years of Experience: 5-10 years in an asset-intensive company or industrial supply...