💼 Full-Time Position

Service Delivery Manager (Applications)

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Xcellink Pte Ltd
📍 singapore, central singapore, sg, singapore, central singapore, sg, Singapore
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Location
singapore, central singapore, sg, Singapore
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Posted
June 21, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
  • Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
  • Provide support during high severity incidents by interfacing with infrastructure and security teams.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
  • Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
  • Manage relationships between application and infrastructure teams through brokering and collaboration.
  • Prepare and present proposals to seek appr...