Service Delivery Manager

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

#LI-APACYour day at NTT DATAThe Service Delivery Manager is responsible for managing Infrastructure technical Project and relationships with customers, understanding and resolving their technical needs. The role involves providing technical support and consulting to enhance customer satisfaction and build long-term relationships.Key Responsibilities:

Customer Relationship Management:
• Build and maintain strong relationships with key customers.
• Understand customer needs and challenges through regular meetings and reviews.

Technical Support:
• Provide support to resolve customers' technical issues p...