Job Description
Our partner is seeking a Service Delivery Manager in Lubbock, TX (on-site at TTU / regional). This full-time role within the Product department focuses on AI/HPC Infrastructure and Amalgamy.ai orchestration.
The Service Delivery Manager is responsible for ensuring the successful delivery, optimization, and long-term adoption of Amalgamy.ai-powered HPC environments in an academic and public-sector setting. This role serves as the primary connection between ThisWay Global and researchers, AI developers, and state stakeholders supporting accelerated compute initiatives. Success includes stable deployments, optimized workflows, strong stakeholder collaboration, and a feedback loop that informs the product roadmap, supporting a long-term public-private partnership delivering AI infrastructure for the State of Texas.
Responsibilities
- Serve as the primary technical point of contact for researchers and state stakeholders
- Ensure environments are d...