Job Description
Service Delivery Manager
Experience - 8+ years
Budget - 18 LPA (Extendable)
Domain - Payments and Cards
JOB MISSION
As part of Payment Services, the individual will own end-to-end service delivery for assigned clients, ensuring operational stability, SLA compliance, customer satisfaction, and effective governance of contractual and commercial commitments.
The role requires close collaboration with Support, Infrastructure, Engineering, DevOps, Security, Product, Finance, and Client teams to deliver high-quality services, manage risks and escalatio...