💼 Full-Time Position

Service Delivery Manager

🏢
Tetra Pak
📍 Tunis, Tunis, Tunisia
📍
Location
Tunis, Tunisia
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What you will do

  • Lead all planned field activities so that they are executed to a High-Quality standard and in line with agreed procedures, safety standards and regulations andensuring that all assignments are manned in perspective of first-time right approach to improve customer experience.

  • Ensure active presence at customer sites, securing good relationship and partnership with customer’s operations management by frequent field visits(preferably 30 to 50% of available time).

  • Drive optimal utilization, resource readiness and responsiveness in collaboration with KA teams and central planning function, also manage the maintenancework profitability.

  • Lead CSO scope issues to ensure timely and quality resolution. Support with analysis, action plan and regular communication with relevant stakeholders.

  • Lead the competence development in collaboration with training function to ensure the resource readiness for all curren...