Job Description
We are currently looking for Service Design Lead for our UAE operations with the following skill set and terms & conditions.
Technical Skills & Knowledge- Proven experience in service design journey mapping, service blueprinting and experience strategy.
- Skilled in facilitation, co‑creation and stakeholder engagement.
- Expertise in Figma, Miro, Adobe Creative Suite and prototyping tools.
- Strong understanding of service design systems and frameworks.
- Familiarity with Agile and cross‑functional service development.
- Experience conducting user research, service prototyping and usability testing.
- 48 years of experience in service design or related fields.
- Experience leading complex cross‑channel service projects from discovery to delivery.
- Bachelor's degree in Design, Service Design, HCI or a related field (Master's preferred).
- Prior experie...