Job Description
COSMOTE Global Solutions is looking for a dedicated Service Desk Agent to join our dynamic team. The Service Desk Agent will play a crucial role in providing exceptional technical support to our customers and ensuring efficient operations.
Responsibilities:
- Monitor the inventory of security equipment.
- Management and monitoring of preventive and corrective maintenance in Optimus.
- Entry of preventive maintenance reports into Optimus.
- Encoding of security installation projects for EC buildings in Brussels and entry of new equipment following a project. Creation of identification stickers and assisting in their placement.
- Monitor in Optimus the inventory of security equipment. Assist on the physical verification of the stock.
- When new equipment is delivered, assist in receiving it and creating it in Optimus.
- Following a building abandonment, decommission the respective equ...