Job Description
Req ID: 348762
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Service Desk Agent with German and English to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).
Service Desk Agent-German and English
Remote, Morocco
Competitive Salary + Benefits
Role Overview
The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks, and peripherals using available technology. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Informatio...