Job Description
- Hybrid working for better work-life balance.
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.
About the Role
As a Service Desk Analyst, you will be the first point of contact for Health NZ kaimahi, providing responsive and effective technical support that keeps our people connected and productive. You will assist users in resolving Level 1 technical issues and service requests — either remotely or by escalating complex matters to the right teams. Every day will bring new challenges as you troubleshoot issues, log and manage tickets, and ensure service requests are ha...