💼 Full-Time Position

Service Desk Analyst

🏢
G4S
📍 Newcastle upon Tyne, England, United Kingdom
📍
Location
Newcastle upon Tyne, United Kingdom
📅
Posted
June 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


Job Summary

An exciting new opportunity has arisen for a dedicated IT Service Desk Analyst to join our dynamic team of office-based and remote Service Desk Analysts. As an integral member of our support organisation, you will play a crucial role in providing exceptional technical assistance to our users. 

The role is focused on the provision of IT support services to the business and its customers, specifically in the areas of incident management and service request provision. This is an excellent opportunity for a candidate with technical service desk experience. The successful candidate will join a team covering IT service support predominantly for the G4S businesses in the UK and Ireland.

The role is 40 hours per week and reports to the Senior IT Service Desk Analyst. The role is open to those who live withi...