💼 Full-Time Position

Service Desk Analyst

🏢
MDOS Consulting
📍 ottawa, on, Canada
📍
Location
ottawa, Canada
📅
Posted
June 13, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for a Service Desk Analyst for our client who meets the following criteria:

  • Language: Bilingual – English + French
  • Security Clearance: Secret
  • Location of Work: On-Site (Bank of Canada Head Office in Ottawa)
  • Mandatory requirements:
    • The bidder must have University degree or college diploma in a technology‑related field
    • The bidder must have a minimum of four (4) years of demonstrated IT experience
    • The bidder must have a minimum of three (3) years of demonstrated experience in a laptop refresh project using Intune, ServiceNow, SCCM
    • The bidder must demonstrate advanced Microsoft knowledge and experience in desktop and Office tool support
    • The bidder must demonstrate experience deploying and supporting Windows 10/11 laptops in an enterprise environment
    • The bidder must demonstrate experience with device imaging, provisioning, and configuration profiles <...