Job Description
Overview
Service Desk Analyst (Temporary 3 months)
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
The ICT Service desk Analyst is the single point of contact to all users of Kerry ICT systems through a variety of ICT support channels.
Responsibilities
- Provides resolutions to incidents via phone and where necessary refer more complex issues to a more qualified Service Desk analyst
- Processes service requests su...