💼 Full-Time Position

Service Desk Analyst

🏢
Acurity Health Group Limited
📍 Wellington, Wellington, New Zealand
📍
Location
Wellington, New Zealand
📅
Posted
April 12, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

About the role

You will work closely with the Service Desk Team Leader and other members of the IT team & vendors to support, administer, and maintain IT services and applications.

Key responsibilities include: 

  • Providing first contact support and resolution for service desk calls 
  • Administering and maintaining IT services and applications for users 
  • Installing and upgrading software, installing hardware and configuring systems and applications.
  • Managing assigned service requests to ensure they are actioned within the associated SLA's
  • Providing end users with a high level of customer service 

    • This is a permanent position for 80 hours per fortnight and is located at Corporate Services, Wellington CBD.

    Desired Skills and Experience

    About you

    You will pair your technical skills with a customer-centric focus to get the job done while...