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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Appealing Points:
- Build strong hands-on experience in IT support and operations Gain solid troubleshooting and IT operations experience through hands-on Service Desk and Helpdesk responsibilities.
- Work with structured processes using ServiceNow Develop professional ITSM skills by managing incidents, SLAs, and KPIs using ServiceNow in a standardized support environment.
- Customer-focused role with exposure to critical incident handling Contribute to customer satisfaction while working closely with teams to re...