💼 Full-Time Position

Service Desk L1 Technician

🏢
Milestone
📍 hyderabad, telangana, India
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Location
hyderabad, India
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Posted
June 05, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Milestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the management of IT operations and application support. This position is responsible for maintaining quality IT services and driving change for the business.

Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. This position is part of the IT team, so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the ability to thrive in a fast paced and high-pressure environment.

How You Will Make An Impact

  • Act as the primary contact for all internal IT support requests.
  • Provides hardware,software, and account Service Desk support and technical education to end users on computer, mobile devices, and printers.
  • Troubleshoots Mac, Windows and Chrome OS software and hardware for e...