Job Description
Across the data center industry – from deployment, through operations and maintenance, to decommissioning – Salute is the industry leader of delivering global data center services executed with precision.
At Salute, we don’t have employees. We have team members. It’s our culture, and it’s a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety and responsibility.
As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. This role focuses on delivering excellent customer service, maintaining high levels of system availability and compliance, and driving continuous improvemen...