πŸ’Ό Full-Time Position

Service Desk Manager

🏒
Appello Group
πŸ“ Norwich, England, United Kingdom
πŸ“
Location
Norwich, United Kingdom
πŸ“…
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description




πŸ’»SERVICE DESK MANAGER

Lead a high‑performing service desk, drive continual improvement and play a key role in delivering outstanding external IT support for Careline365 customers.

πŸ•°οΈHours: 37.5 hours per week
πŸ“…Shift pattern:Β Flexible hours between Mon-Sun 8am-8pm, depending on business needs. - Mostly will be Monday to Friday 8.30-17:00
πŸ’ΈSalary: depending on the candidate's experience
πŸ“Location:Β Hybrid - Norwich
πŸ“†Start Date: June/July 2026 - Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

🌍This role is a UK based role and any hybrid/...