💼 Full-Time Position

Service Desk Operator (Job ID: 2026A028)

🏢
CAREER CONNEX PRIVATE LIMITED
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 23, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job ID: 2026A028

Company Overview

CONNEX is a boutique IT recruitment and resource management firm serving ICT, Banking & Finance, and High-Tech Manufacturing sectors. We specialize in placing hard-to-find IT talent and support candidates in achieving their career goals.

Job Summary

The Service Desk Operator will provide first-level technical support on a rotating 12-hour shift schedule, troubleshooting network and system issues to ensure continuous IT service availability.

Responsibilities
  • Provide first-level technical support by analyzing and resolving user access and connectivity issues to maintain network uptime
  • Log, classify, and elevate incidents after initial fault isolation to appropriate teams for timely resolution
  • Troubleshoot and resolve basic technical problems independently to minimize service disruption
  • Operate and maintain Cisco Switches and Routers with hands‑on expertise to s...