💼 Full-Time Position

Service Desk Specialist

🏢
Tata Consultancy Services
📍 Mumbai, Maharashtra, India
📍
Location
Mumbai, India
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role: Service Desk
Exp: 2-4yrs
Location: New Delhi

JD:
Skill Set:
2-3 years of experience as a

Help Desk Technician

or other customer support role
Good understanding of computer systems, mobile devices, and other tech products.
Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.
Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.

Job Description / Responsibilities:
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for c...