💼 Full-Time Position

Service Desk Technician

🏢
Winters Technical Staffing
📍 Ajax, Ontario, Canada
📍
Location
Ajax, Canada
📅
Posted
June 26, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Service Desk Technician

Job Description

Position Title- Pay rate will be $ - $/hr


Contract role- 1 year


This will be a day shift position ( hours per week)


Starting ASAP


CGP clearance is required

RESPONSIBILITIES:

  • Assist with PC imaging and deployment
  • Diagnose and resolve IS incidents and fulfil IS requests through ServiceNow system, email, phone or walkup and escalate when when necessary.
  • Support Windows operating systems and Microsoft applications
  • Troubleshoot issues related to PCs, laptops, printers and attached devices
  • Perform basic Active Directory tasks (account unlocks, password resets, group membership updates)
  • Handle incoming calls, emails, and tickets in a professional, customer-focused manner
  • Document incidents, resolutions, and standard operating procedures
  • Track and manage tic...