Job Description
At Sonova, our vision is straightforward. We foster a world in which there is a solution to every hearing loss, and all people equally enjoy the delight of hearing. Our market-leading innovation puts us at the forefront of audiological performance through clear rich sound experience. We continue to optimize efforts to match the growing needs of Singapore market. This role supports Audiologists in providing high-quality hearing care to patients of all ages. It includes providing Technical and Educational support to our customers across Singapore, liaising directly with Operation Center team in Vietnam and our Singapore customers to deliver quality products to our end-users, and ensuring that our products are registered on a timely manner with HSA (Singapore). Roles and Responsibilities Handle and manage all troubleshooting queries, support Audiologists to manage hospital/private clients on related product technical issues, solving and understanding of end-users' service and repair needs...