Job Description
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Job Description
Government Mandated Benefits
Insurance Health & Wellness
- The Service Engineer Coordinator is responsible for ensuring customer satisfaction by providing technical support, equipment maintenance, and field services.
- This role involves working closely with clients, the sales team, and maintenance technicians to resolve issues, provide training, and maintain strong customer relationships.
Key Responsibilities:
- Respond to customer complaints promptly and professionally.
- Evaluate and resolve customer problems effectively.
- Assist in the installation of equipment.
- Analyze, inspect, and review findings to determine solutions that meet customer requirements.
- Collaborate with the sales team to ensure smooth service delivery.
- Provide customer training on product usage and maintenance.
- Repair, test, and maintain equipment, monito...