Job Description
JOB DETAILS
1) Service engineers have to repair and service all the equipment
2) Perform on-site troubleshooting, service and repairs
3) Provide high level technical support to external customers at their location
4) Provide on-site training to the customers
5) Provide excellent customer service, listening carefully to customer concerns and addressing issues until
customer is satisfied.
6) Responds to customer complaints, evaluates and resolves problems of the customer.
7) Diagnosing errors or technical problems and determining proper solutions
8) Timely and professionally handle field service calls
9) Follow all company’s procedures and protocols
10) Co-operate with technical team and share information across the organization
11) Build positive relationships with customers.
FUNCTIONAL AREA
Recruitment of Service Engineer in Mumbai,Recruitment of Service Eng...