Job Description
*Job Title**
Service Excellence Lead
*Job Description Summary** *Job Description** *Primary purpose of the job:**
Support daily BAU delivery management, service results measurement / evaluation and decisions to improve service quality. Design a fully automated, flexible BI model with the potentially widest horizontal and deepest vertical reporting options
*Other professional qualifications****required****for filling the position:** BSC/MSC degree required 5 years relevant experience in international environment 3 years data processing or real estate experience in international environment 1 year reporting or data visualization experience in international environment 1 year people management experience required preferably in shared services environment Alteryx knowledge is an advantage Power BI experience is an advantage Process transitioning experience is an advantage *Foreign language skills****required****for filling the position:** English language advanced Knowledge...
Service Excellence Lead
*Job Description Summary** *Job Description** *Primary purpose of the job:**
Support daily BAU delivery management, service results measurement / evaluation and decisions to improve service quality. Design a fully automated, flexible BI model with the potentially widest horizontal and deepest vertical reporting options
*Other professional qualifications****required****for filling the position:** BSC/MSC degree required 5 years relevant experience in international environment 3 years data processing or real estate experience in international environment 1 year reporting or data visualization experience in international environment 1 year people management experience required preferably in shared services environment Alteryx knowledge is an advantage Power BI experience is an advantage Process transitioning experience is an advantage *Foreign language skills****required****for filling the position:** English language advanced Knowledge...