Job Description
About BDO
BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.
Job Summary
The Service Fulfillment Officer will be responsible for manage the Elite and/or Core credit cards portfolio. He/She will handle and resolve cases escalated from the Call Center, BDO branches, email and internal units as well as entertain walk-in clients ensuring high level of customer satisfaction without compromising the Bank’s policies and profitability.
Key Responsibilities